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Olivia Dean<\/a>\u00a0has shared the story of how encountering the story of a single mother who couldn\u2019t afford a ticket to her show inspired her to call out Ticketmaster and AEG\u2019s \u201cvile\u201d re-sale practices.<\/p>\n After tickets for Dean\u2019s 2026 US tour went on sale and quickly started to appear on re-sale sites at inflated prices, the \u2018Dive\u2019 singer called out Ticketmaster, Live Nation and AEG<\/a>\u00a0and said that they were \u201cproviding a disgusting service\u201d.<\/p>\n \u201cThe prices at which you\u2019re allowing tickets to be re-sold is vile and completely against our wishes,\u201d she added. \u201cLive music should be affordable and accessible, and we need to find a new way of making that possible. BE BETTER.\u201d<\/p>\n She also apologised to fans for the high prices on resale sites and said that she found it \u201cextremely frustrating\u201d that people were being \u201cscammed or overcharged for our show\u201d.<\/p>\n When speaking at a Soho Sessions and Grammy Museum event on Monday (December 15), Dean explained what drove her to speak up, and it was the words of just one fan on a low income.<\/p>\n \u201cWhen the tickets went on sale, I was looking at some stuff I was tagged in,\u201d she recalled. \u201cI saw a video of a single mother, and she was like, \u2018I connected so much to this album [\u2018The Art of Loving\u2019]. I can\u2019t afford a ticket. I can afford the gas money and the babysitter, but can you just give me a ticket?\u2019\u201d Dean continued. \u201cAnd I was like, you are exactly the person that should be coming to the show.\u201d<\/p>\n \u201cIt was unfair the way that the operation was running, and I just thought, \u2018Let me have a go and see what I can do.\u2019 And we did something, and Ticketmaster are gonna refund everybody their money that they paid, which is like $2 million or something.\u201d<\/p>\n In response to Dean\u2019s criticisms, Ticketmaster put a cap on the price of Dean\u2019s resale tickets and offered to refund fans for any markup they already paid to resellers on Ticketmaster\u201d.<\/p>\n \u201cWe share Olivia Dean\u2019s desire to keep live music accessible and ensure fans have the best access to affordable tickets,\u201d it said. \u201cWhile we can\u2019t require other marketplaces to honour artists\u2019 resale preferences, we echo Olivia\u2019s call to \u2018do better\u2019 and have taken steps to lead by example. We hope efforts like this help fans afford another show they\u2019ve been considering \u2013 or discover someone new.\u201d<\/p>\n The tour dates are in celebration of Dean\u2019s second album, \u2018The Art of Loving<\/a>\u2018 \u2013 which has seen her\u00a0become the first female solo artist to have four singles in the Official Charts UK Top 10 simultaneously<\/a>.<\/p>\n The comments from Dean calling out Ticketmaster came just days after\u00a0the UK government announced that it would be introducing new regulations, making it illegal to re-sell tickets for live music, sports, comedy and theatre events above original cost<\/a>.<\/p>\n The move will make re-sold gig tickets roughly \u00a337 cheaper on average, and save fans approximately \u00a3112million per year.<\/p>\n The post Olivia Dean shares how struggling single mother inspired her to hit out at Ticketmaster and AEG\u2019s \u201cvile\u201d re-sale practices<\/a> appeared first on NME<\/a>.<\/p>","protected":false},"excerpt":{"rendered":" Olivia Dean\u00a0has shared the story of how encountering the story of a single mother who couldn\u2019t afford a ticket to her show inspired her to call out Ticketmaster and AEG\u2019s \u201cvile\u201d re-sale practices. READ MORE:\u00a0The UK ban on secondary ticketing explained by Culture Secretary Lisa Nandy: \u201cTime is up for ticket touts\u201d After tickets for […]<\/p>\n","protected":false},"author":1,"featured_media":37903,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[37],"tags":[],"class_list":["post-37902","post","type-post","status-publish","format-standard","has-post-thumbnail","category-art"],"publishpress_future_action":{"enabled":false,"date":"2026-10-25 18:24:40","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/gpnewswire.com\/news\/wp-json\/wp\/v2\/posts\/37902","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gpnewswire.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gpnewswire.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gpnewswire.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gpnewswire.com\/news\/wp-json\/wp\/v2\/comments?post=37902"}],"version-history":[{"count":0,"href":"https:\/\/gpnewswire.com\/news\/wp-json\/wp\/v2\/posts\/37902\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gpnewswire.com\/news\/wp-json\/wp\/v2\/media\/37903"}],"wp:attachment":[{"href":"https:\/\/gpnewswire.com\/news\/wp-json\/wp\/v2\/media?parent=37902"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gpnewswire.com\/news\/wp-json\/wp\/v2\/categories?post=37902"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gpnewswire.com\/news\/wp-json\/wp\/v2\/tags?post=37902"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
![\"Olivia](\"https:\/\/www.nme.com\/wp-content\/uploads\/2025\/11\/olivia-dean@2000x1270.jpg\")